Customers

SUSTAINABILITY

Customers

Our commitment to our stakeholder

We establish a relationship with the client focused on the dialogue and the development of a constructive relation, based on:

  • Accuracy and Integrity, by establishing the rules and the regulations to be applied in managing and recovering credit;
  • Transparency, by ensuring a fair and clear management of the relationship that has filed a complaint.
  • Protection and Confidentiality of personal data, in accordance with the requirements of the Regulation (UE) 2016/2017 about the protection of personal data (GDPR) to ensure our client security and confidentiality.